Day #9 of 14 Days to Better Workplace Relationships and The Road to Rapport: How to Build Trust?

By Margi Bush “Nothing productive will happen between the manager and a direct report without trust.” —Margi Bush As the Boss, you have been setting the stage of building trust the past few days by showing your direct reports that value and respect their...

Day #8 of 14 Days to Better Workplace Relationships and The Road to Rapport: How to Demonstrate Empathy?

By Margi Bush What is Empathy? Empathy is the ability to support your direct reports without offering a solution. Empathy is making the choice to have a learning mindset and respect the perspective of your direct reports. Empathy is listening for the emotions and...

Day #7 of 14 Days to Better Workplace Relationships and The Road to Rapport: Reflect on Shared Experiences

When I was in the Navy, there was no more a despicable person in my mind than someone in the Army or Air Force.  I could tolerate Marines, after all they are part of the Department of the Navy, but Army or “chair” Force?  Never. While we all served on the same BIG...

Day #6 of 14 Days to Better Workplace Relationships and The Road to Rapport How to use the Art of Inquiry?

By Margi Bush “A Boss who understands the Art of Inquiry, owns the Road to Rapport.” —Margi Bush. Questions are at the heart of inquiry. A sense of wonder is at the heart of inquiry. And of course, our ever present, spirit of curiosity. The Art of Inquiry...

Day #5 of 14 Days to Better Workplace Relationships and The Road to Rapport: The Power of Self-Disclosure

This is Day #5 of 14 Days to Better Workplace Relationships, a collaboration between Boss Builders and Wisdom Tree Coaching. This was the year I chose to finally remove all of my social media from my phone.  I did it for a number of reasons but primarily to free up...