Are Your Incentives Actually Incentivizing?

In my job working with organizations and business I often hear about new initiatives designed to build employee engagement.  Engaged employees, as the rationale goes, are more productive and loyal.  That’s a good thing.  The key of course is to figure out how to...

Worst Things First

Have you ever had one of those days where you knew you had an unpleasant task to take care of but didn’t want to do it?  It may have been a call to return with an unhappy client.  Maybe an uncomfortable conversation with an employee.  Perhaps it was a sales call that...

Enough with the Quotes Already!

As a big user of LinkedIn, I am seeing certain trends that concern me. Putting stuff on it that really belongs on Facebook (political opinions, “can this WWII veteran get 1,000 likes?” and religious stuff). Self-congratulatory aggrandizing (“Honored to be the keynote...