A (Perfect) Day in the Life of a Manager

Whenever I talk with managers, I get the sense that their day consists of putting out fires, mediating problems with employees, sitting in endless meetings, and answering email.  Oh yes, and most of the time they’re still involved in the very technical tasks they were...

How to Spot a Professional

If we have a problem or dilemma, we often search for solution.  Our hope of course is to find a professional, someone who solves our sort of problem for a living, and is an expert in it.  Ideally, we all are professionals in something.  If so, it’s our responsibility...

Why “I Don’t Know” Will Kill Your Career

Several years ago, I spoke to the 9th and 10th grade classes at my son’s then-high school, Our Lady of Good Counsel in Olney, MD. I helped them kick off the school year with some thoughts about how to be successful.  One of my points was to be proactive and avoid the...