Day #10 of 14 Days to Better Workplace Relationships and The Road to Rapport: How to Look for Coachability?

By Margi Bush As the Boss, it’s up to you to determine if your direct reports are open to partnering with you to address gaps in performance and work through career development. As you move closer to becoming an Established Partner with your direct reports, you’ll...

Day #10 of 14 Days to Better Workplace Relationships and The Road to Rapport: How to Build Trust – Part II

As a frequent flyer, I don’t trust airlines to be on time.  At least not for afternoon or evening flights.  See I’ve been a road warrior now for about 12 years.  That means averaging about 30 weeks per year on the road. It’s not just about a particular airline,...

Day #9 of 14 Days to Better Workplace Relationships and The Road to Rapport: How to Build Trust?

By Margi Bush “Nothing productive will happen between the manager and a direct report without trust.” —Margi Bush As the Boss, you have been setting the stage of building trust the past few days by showing your direct reports that value and respect their...

Day #8 of 14 Days to Better Workplace Relationships and The Road to Rapport: How to Demonstrate Empathy?

By Margi Bush What is Empathy? Empathy is the ability to support your direct reports without offering a solution. Empathy is making the choice to have a learning mindset and respect the perspective of your direct reports. Empathy is listening for the emotions and...

Day #7 of 14 Days to Better Workplace Relationships and The Road to Rapport: Reflect on Shared Experiences

When I was in the Navy, there was no more a despicable person in my mind than someone in the Army or Air Force.  I could tolerate Marines, after all they are part of the Department of the Navy, but Army or “chair” Force?  Never. While we all served on the same BIG...