Whenever I talk to groups, I like to ask them what the WORST thing a boss has ever done to them. Without fail, the #1 transgression is Micromanagement.
Why do Bosses Micromanage?
It comes down to one issue: Insecurity. Most managers who are called micromanagers have gotten in trouble for failing to be on top of a particular issue. When they get beat up for it by their boss, they vow never to let it happen again. This means they insert themselves into every step of a process and double and triple check to make sure everything is done perfect. In doing so, they come across as not trusting people and in some cases, treating their people like children.
If you’re The Boss
Stop doing it! Your control freakishness won’t ensure the job gets done better. It guarantees your people won’t trust you and will give you exactly what you ask for, and nothing more. You’ll never get the best efforts if you rule by fear. Instead you’ll come across as paranoid and without confidence.
But when SHOULD you Micromanage?
Let’s imagine you’re a pretty good swimmer and are at the beach on vacation. You venture out past the waves and get out a little too far. Then a riptide starts to drag you out. The harder you paddle, the further you get dragged out. In a moment of panic, you scream for help. The lifeguard dives in to get you.
You just got micromanaged. And you liked it.
You see, micromanagement only works when a person has no clue what to do next. Typically, a new hire or new promotee will feel that overwhelming sense of panic about week 8 in a new job or role. When they hit this wall, micromanage them.
But if they are experienced and successful, don’t micromanage, ask them how you can best support them. If not, you frustrate them and lose trust and respect. Which makes you panic and micromanage even more. It’s a vicious cycle.
So this week, think about how much of a micromanager you are. Do a little self-check and make sure you’re giving people the right amount of support when they need it.
And trust me, life gets much easier when you DON’T micromanage!