If you haven’t read Day One-Six in this series, you may want to read those first. Today we will continue to explore our second theme, Self-Management.
On Day Onewe encouraged you to seek feedback from your direct reports and discover your blind spots. Here are our suggestions for Self-Management on, How to Stand T.A.L.L. when receiving feedback.
T: TACT. The Merriam Webster dictionary defines tact as “a keen sense of awareness of what to say or do in order to maintain good relations with others.” It is important to exercise tact when receiving feedback from your direct reports.
One way to do this is to allow yourself time to absorb their comments. Otherwise, you might find yourself saying something you may later regret.
A: Ask. Ask yourself these questions. What is challenging for me in what it is being said. What is bothering me about the feedback. What are the areas in which I want to seek more clarity?
Be fully present and limit any distractions when receiving feedback. When most people think of distractions it is typically things such as technology or human interruptions. What they often forget is the distractions in our minds. Those negative thoughts: “They just don’t like me” or “What do they know about being the boss?”
One way to be fully present and limit the distractions in your minds is to breathe. It will allow more oxygen to get to your brain providing your ability to manage your thoughts and emotions and respond thoughtfully instead of reacting negatively. Next…
L: Listen. Reflective listening is a value skill to demonstrate when receiving feedback. It will ensure you are clear on what is being said.
One way to listen is to practice reflective listening and is to ask more questions? “What I am hearing here is….?” “Tell me more about…” “Help me understand what you mean by…?” Next, wait for their comments….and….
L: Learn. As the Boss, see the feedback as a learning experience. Consider what your opportunities might be now. What is here that you might need to change about yourself?
Seeking feedback starts out as a good idea and seems manageable, until it isn’t. Use our T.A.L.L. model and receive feedback from your direct reports with Grace and Gratitude. When demonstrating Grace and Gratitude, you set a great example for your direct reports on how they can receive feedback too. Be open-minded and use your feedback to improve yourself as the Boss.
You have 25 days left in 2018, take some time to practice tact, ask, listen and learn techniques.
We wish you a day of Intent Awareness, Innate Curiosity, and Best Choices for Meaningful Change. Now go out there and be a Great Boss.